Contact Us

If you have any questions about our matching sets or a general enquiry then please fill out our contact form below, alternatively you can email us on We aim respond to all enquiries within 24 hours.

Contact Us

    Common Questions

    Some common questions are answered below. Please don’t hesitate to get in touch if you need any help or order advice.

    Is delivery free?

    Our Standard UK Mainland delivery service is FREE on orders over £100, with a maximum parcel weight of 30kg.

    Your shipping address must be based in UK mainland (this offer does exclude UK Islands and Channel Islands).

    More delivery information and pricing can be found on the Delivery Information page.

    How long will delivery take?

    We aim to have all orders sent out within 3-5 working days, however, we hold the right for delays in the holiday season or during sale periods. If we currently do not have an item in stock we will inform you of the estimated arrival time of the product.

    All orders placed with Matchy Horsey are packed and sent from our office in the United Kingdom.